It has taken almost 2 years (July 2016), for me to comment. My husband of 43 years, Rob, died suddenly--found him at home slumped over on the family room couch. Absolutely no closure. He was 64 years old--too young to die and so much to live for. Anyway the funeral home (Scott Mason in particular), who I sort of knew as I worked as a nurse at Hospice and previously ICU, could not have been any kinder or supportive. I don't remember much of that time as I walked around shocked/numb for a couple of months, at least.
Thank you so very much for doing everything professionally and with compassion. It can NOT be an easy job, day after day, after day. And, maintaining a caring attitude. I know as a nurse, the sadness/grief you feel and carry with you, for patients and families who are going through such a difficult time. But my experience with this (death/dying), isn't daily as yours is. As I read through some of the "complaints" from some families who had misspellings and such, I truly believe that at a difficult time such as death, concentrating on the details, is their way of coping. It's usually the only control they have at an uncontrollable time. They want everything perfect for their loved one...but of course. And, I am truly NOT minimizing their complaints in any way. Death/burial/cremation, takes a toll on everyone concerned. I don't know anyone who loves to go to funerals. Some even refuse to go altogether. But it's a part of life, and we all try to do our best to deal with it. Deal with something that we really don't want to do.
Sorry this is so long and late coming to you. And yes, I still grieve for my best friend... I always will. Keep doing what you're doing and I really hope only the best for ALL of you (physically, mentally, and emotionally), and your compassionate business. Personally, thank you so very much, Scott.
All USA
It has taken almost 2 years (July 2016), for me to comment. My husband of 43 years, Rob, died suddenly--found him at home slumped over on the family room couch. Absolutely no closure. He was 64 years old--too young to die and so much to live for. Anyway the funeral home (Scott Mason in particular), who I sort of knew as I worked as a nurse at Hospice and previously ICU, could not have been any kinder or supportive. I don't remember much of that time as I walked around shocked/numb for a couple of months, at least. Thank you so very much for doing everything professionally and with compassion. It can NOT be an easy job, day after day, after day. And, maintaining a caring attitude. I know as a nurse, the sadness/grief you feel and carry with you, for patients and families who are going through such a difficult time. But my experience with this (death/dying), isn't daily as yours is. As I read through some of the "complaints" from some families who had misspellings and such, I truly believe that at a difficult time such as death, concentrating on the details, is their way of coping. It's usually the only control they have at an uncontrollable time. They want everything perfect for their loved one...but of course. And, I am truly NOT minimizing their complaints in any way. Death/burial/cremation, takes a toll on everyone concerned. I don't know anyone who loves to go to funerals. Some even refuse to go altogether. But it's a part of life, and we all try to do our best to deal with it. Deal with something that we really don't want to do. Sorry this is so long and late coming to you. And yes, I still grieve for my best friend... I always will. Keep doing what you're doing and I really hope only the best for ALL of you (physically, mentally, and emotionally), and your compassionate business. Personally, thank you so very much, Scott.