We signed our contract and paid our deposit the first week of May. We were initially told we would have our pool installed the beginning of July. It is now September and the digging has not even begun. The only update we ever receive is when we call and every time I am told by Jim you are two weeks out. I have been told this for the last 8 weeks. I understand weather delays but now I feel we were given unrealistic time frames from the beginning. The lack of communication and extremely poor follow up is unacceptable and extremely disappointing.
All USA
We signed our contract and paid our deposit the first week of May. We were initially told we would have our pool installed the beginning of July. It is now September and the digging has not even begun. The only update we ever receive is when we call and every time I am told by Jim you are two weeks out. I have been told this for the last 8 weeks. I understand weather delays but now I feel we were given unrealistic time frames from the beginning. The lack of communication and extremely poor follow up is unacceptable and extremely disappointing.