The office manager was rude. I needed a couple filling replaced, and she argued with me about my insurance and insisted I need a full panoramic x-ray around my whole head. I questioned why would I need all that x-ray if I have trouble with only a couple teeth? She got defensive and said she will not be able to work with me and refused to schedule the appointment. When I said that all I said was I do not need all that x-ray, and lets let the doctor determine what I need, she hung up on me.
The office manager was rude. I needed a couple filling replaced, and she argued with me about my insurance and insisted I need a full panoramic x-ray around my whole head. I questioned why would I need all that x-ray if I have trouble with only a couple teeth? She got defensive and said she will not be able to work with me and refused to schedule the appointment. When I said that all I said was I do not need all that x-ray, and lets let the doctor determine what I need, she hung up on me.