We requested our file be mailed to our new provider. Needless to say, the new facility never received our file in the mail. When we called to say we would just come pick it up because its obviously lost in the mail, they stated they mailed the original. Who does that?? I work in the healthcare industry and you NEVER send the original, especially in the mail. So glad we are leaving this practice.
All USA
We requested our file be mailed to our new provider. Needless to say, the new facility never received our file in the mail. When we called to say we would just come pick it up because its obviously lost in the mail, they stated they mailed the original. Who does that?? I work in the healthcare industry and you NEVER send the original, especially in the mail. So glad we are leaving this practice.