Navient

If I could give negative stars I would. Terrible company!!! Avoid at all costs but if your loans are transferred (like mine were) I'm sorry. Stay up to date on what your accounts are doing. They change auto payments without notice and their computers 'default' to settings that do NOT benefit you. Calling always puts you to an automated line and takes forever to speak to an actual representative (try using many curse words it sometimes works). I've spent countless hours on the phone trying to get them to stop changing my payments but its never anyone's fault, its just how the computers work. (tried paying my loans faster but they kept switching to make payments elongated for the duration of the loan). I would make them write "notes" on my account to not touch it without my express permission but always got the 'oops' it happened again. I would not wish anyone to have to deal with this company.