Renew Flooring LLC

It is unfortunate that I have to write this review because I was satisfied when Rodney first installed the floor; however over the winter, several of the boards moved and seams opened up between the planks on the floor. I have repeatedly called Rob to try to get a repair and have been promised 4-5 times that repairs would be done only to have missed appointments and no-shows. Twice I had to send him pictures of the issue and still no resolution to my problem. DO NOT USE THIS FIRM if you expect to have any issues resolved, they do not guarantee their work and do not make repairs in a timely fashion. I have called and waited 4 months and still have not been satisfied. I do not recommend this company to follow up on their promises. Buyer beware.