I will not use them again. They missed a major problem. My condensation from the AC was backing up inside the drainage pipe causing the water to back up and leak inside my unit. This caused rusting and in turn caused my new module to go bad. They also wanted to charge me $750 for a new module. No way. I called Tony Cornett Heating and Air and Tony found all the issues and fixed everything for way less. I think the tech from Rick's just didn't want to delve into all of the issues. I even kept asking him why there was so much water everywhere. H didn't care to sleuth it out. Tony Cornett saved us from having more major issues down the road. Don't use Rick's - they have room for vast improvement.
I will not use them again. They missed a major problem. My condensation from the AC was backing up inside the drainage pipe causing the water to back up and leak inside my unit. This caused rusting and in turn caused my new module to go bad. They also wanted to charge me $750 for a new module. No way. I called Tony Cornett Heating and Air and Tony found all the issues and fixed everything for way less. I think the tech from Rick's just didn't want to delve into all of the issues. I even kept asking him why there was so much water everywhere. H didn't care to sleuth it out. Tony Cornett saved us from having more major issues down the road. Don't use Rick's - they have room for vast improvement.