Would give 0 stars if able. Arranged an appt to have my dryer fixed. Time frame was 1-5pm & I was told I could get updated time frames on a link in my email. I checked the link this morning & the time frame was 4:45pm-6:45pm. I call to double check the true time frame & was told it was 1-5 but I really should just wait for the tech to call me & he would call 1-2 hours before arriving. I was still unsure of the true appt time & planned to just stay home until someone arrived....From 1-now 6:45. Also had to take a vacation day from work for this. At 4:30 I received a call that the tech was caught up with a leaky washer & would not be at my house at all & I would need to reschedule. As Sears was not reliable to give me a reasonable time frame & cancelled last minute, I did reschedule...but not with them.
Technician was fast fixing the problem with my appliance..now the door closes has in should..