Normally, I am of the opinion that every Tim Horton's deserves 5 stars, and that's what I'd originally rated this one in particular. Not anymore. I'm fairly certain that most, if not all, of the staff is new and in training. With no one ahead of me, my order of a wrap and iced capp takes a solid five minutes to prepare. I've not been able to have a frozen lemonade this year as their machine has been down each time I've visited. I have, however, found that if I go inside to order, I receive much better service, especially before 7 am.
*Edit: though service can still be a bit slow at times, quality has increased dramatically. It's definitely worth any wait there may be.
Normally, I am of the opinion that every Tim Horton's deserves 5 stars, and that's what I'd originally rated this one in particular. Not anymore. I'm fairly certain that most, if not all, of the staff is new and in training. With no one ahead of me, my order of a wrap and iced capp takes a solid five minutes to prepare. I've not been able to have a frozen lemonade this year as their machine has been down each time I've visited. I have, however, found that if I go inside to order, I receive much better service, especially before 7 am. *Edit: though service can still be a bit slow at times, quality has increased dramatically. It's definitely worth any wait there may be.