Ok so while the other reviews are true about wait times being outrageous sometimes (i waited 2 hours at my first appointment but never any longer than an extra 30-40 minutes since then) and the facility being very old and dingy in need of a serious update (not dirty though, the restroom is always clean which says alot), I have to say that they are clearly a low cost mental health care facility and seem to be doing their best. Their prices are more than reasonable and they worked with me when I had a lapse of time with no insurance so I was still able to attend counselling and get my prescriptions. The staff is always polite, nurse practitioner is nice and Jana is a wonderful counsellor. Going to wellness card has been worth it personally.
Ok so while the other reviews are true about wait times being outrageous sometimes (i waited 2 hours at my first appointment but never any longer than an extra 30-40 minutes since then) and the facility being very old and dingy in need of a serious update (not dirty though, the restroom is always clean which says alot), I have to say that they are clearly a low cost mental health care facility and seem to be doing their best. Their prices are more than reasonable and they worked with me when I had a lapse of time with no insurance so I was still able to attend counselling and get my prescriptions. The staff is always polite, nurse practitioner is nice and Jana is a wonderful counsellor. Going to wellness card has been worth it personally.