It seems to me all the Wendy's in Central Ohio sucks anymore. Not just one store but multiple stores and customer service is getting worse. Wait times are very slow, food is cold. Their trying to reduce manpower while increasing profits. Well this is going to back fire because. You are losing customers. The ingredients are getting worse too, tomatoes are horrible, lettuce is black or brown. I don't get it, Wendy's used to be high quality good food. Now its just flat out sucks anymore. I love the food when its hot and fresh. But it seems like there has been a shift. There are too many other choices out there. I'll just eat at home next time.
All USA
It seems to me all the Wendy's in Central Ohio sucks anymore. Not just one store but multiple stores and customer service is getting worse. Wait times are very slow, food is cold. Their trying to reduce manpower while increasing profits. Well this is going to back fire because. You are losing customers. The ingredients are getting worse too, tomatoes are horrible, lettuce is black or brown. I don't get it, Wendy's used to be high quality good food. Now its just flat out sucks anymore. I love the food when its hot and fresh. But it seems like there has been a shift. There are too many other choices out there. I'll just eat at home next time.