Absolutely awful!!! I ordered items for my daughter's birthday and Mother's Day. I only received one in time. I spent hours on the phone with customer service to cancel the other two items and still received them a week later. I called customer service again and spoke with Melissa, the manager only to have my intelligence questioned regarding the ordering process. Now I have to take more time to return items to the store. I feel really valued as a customer! To date, I've worked harder than any of their employees on my issue and had to pay them for the opportunity to do so!
All USA
Absolutely awful!!! I ordered items for my daughter's birthday and Mother's Day. I only received one in time. I spent hours on the phone with customer service to cancel the other two items and still received them a week later. I called customer service again and spoke with Melissa, the manager only to have my intelligence questioned regarding the ordering process. Now I have to take more time to return items to the store. I feel really valued as a customer! To date, I've worked harder than any of their employees on my issue and had to pay them for the opportunity to do so!